Contact Us

  • General Inquiries

    General Inquiries

    On Mountain:

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

    Phone: 250.765.3101
    Fax:     250.491.6122
    Email: bigwhite@bigwhite.com

    Kelowna Head Office

    Office Hours:
    Monday - Friday:  8:00am - 4:30pm (closed 12pm to 12:30pm for lunch)

    Address:
    1894 Ambrosi Road
    Kelowna, BC
    Canada V1Y 4R9

    Phone: 250.491.6262  Toll Free: 1.888.663.6882
    Fax:     250.491.6158 
    Email: tickets@bigwhite.com

  • Department Listings

    Activity and Event Information

    Phone: 250.491.6111
    Fax:     250.491.6122
    Email: concierge@bigwhite.com

    Address: 
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

     

    Central Reservations and Bookings

    Tracy Layng 

    Toll Free: 1.800.663.2772
    Direct Line: 250.765.8888
    Fax:           250.491.6164
    Email: cenres@bigwhite.com

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

     

    Donations and Charitable Contributions

    Michael J. Ballingall, Sr. Vice President, Sales & Marketing

    Phone: 250.491.6150 
    Fax:     250.491.6157
    Email: mballingall@bigwhite.com

    Address:
    1894 Ambrosi Road
    Kelowna, BC
    Canada V1Y 4R9

     

    Equipment Rentals

    Rentals Manager 

    Phone: 250.765.3101
    Fax:     250.491.6122
    Email: rentals@bigwhite.com

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

     

    Groups Department

    Big White Groups Department 

    Toll Free: 1.800.663.2772
    Direct Line: 250.491.6174
    Fax:           250.491.6164
    Email: groups@bigwhite.com

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

     

    Guest Services

    Bethan Wetheral, Manager, Guest Services and Events

    Direct Line: 250.491.6152
    Fax:          250.491.6122
    Email: guestservices@bigwhite.com

     

    Human Resources and Employment

    Phone: 250.765.3101
    Fax:     250.491.6122
    Email: hr@bigwhite.com

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

     

    Media & Advertising

    Michael J. Ballingall, Sr. Vice President, Sales & Marketing

    Phone: 250.491.6150 
    Fax:     250.491.6157
    Email: mballingall@bigwhite.com

    Address:
    1894 Ambrosi Road
    Kelowna, BC
    Canada V1Y 4R9

     

    Ski and Snowboard School

    Josh Foster 

    Toll Free: 1.866.491.9040
    Direct Line: 250.491.6101
    Fax:           250.491.6122
    Email: skischool@bigwhite.com

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

     

    Main Office On Mountain:

    Address:
    5315 Big White Road
    Kelowna, BC
    Canada V1P 1P3

    Phone: 250.765.3101
    Fax:     250.491.6122
    Email: bigwhite@bigwhite.com

    Kelowna Head Office

    Office Hours:
    Monday - Friday:  8:00am - 4:30pm
    Office is closed for lunch between 12:00pm - 12:30pm

    Address:
    1894 Ambrosi Road
    Kelowna, BC
    Canada V1Y 4R9

    Phone: 250.491.6262  Toll Free: 1.888.663.6882
    Fax:     250.491.6158 
    Email: tickets@bigwhite.com

  • Directory

    Activities

    Big White Ski Resort
    Phone: 250.765.3101

    Big White Concierge Desk
    Phone: 250.491.6111

    Big White Ski School
    Phone: 250.491.6101 

    Big White Racers & Rio Tinto Alcan Nancy Green Ski League
    Phone: 250.764.2305

    Health & Fitness - Leanne Foster
    Phone: 250.863.7782

    Powder Hounds Adaptive Ski Club
    Phone: 250.861.3302

     

    Groceries and Delivery

    Vacation Food Service
    Phone: 1.778.363.1870
    Email: info@vacationfoods.com
    Website: www.vacationfoods.com

     

     

    Property Management

    Commissionaires - HOUSEWATCH 
    Phone: 1.877.322.6777
    Website: www.commissionaires.bc.ca/housewatch

     

    Maintenance and Building

    Big White Electrical Ltd
    Phone: 250.765.0505

    Big White Spa Services Ltd
    Hot Tub Sales, Service and Repairs
    Phone: 250.491.2181

    Dave Davidson - Locksmith & Electrician
    Phone: 250.470.3549

    Mountain Woodworks Ltd
    Phone: 250.808.0855

    Sunshine Maintenance
    Phone: 250.317.2117 
    Alternate: 250.808.7756

     

    Restaurants and Pubs

    Kettle Valley Steakhouse
    Phone: 250.491.0130

    Clocktower Coffee Co.

    Globe Café & Tapa's Bar
    Phone: 250.765.1501

    6° Degrees Bistro
    Phone: 250.470.9675

    Snowshoe Sam's Pub
    Phone: 250.765.5959

    Gunbarrel Grill
    Phone: 250.765.1416

    Black Diamond Bar & Grill
    Phone: 250.491.7750
     

     

    Service Providers

    Big White Fire Department
    Phone: 250.765.3090

    Big White Community Policing
    Phone: 250.765.3549

    Big White Community School
    Direct Line: 250.491.5851
    Alternate: 250.442.8258(SD 51) 

    Big White Utilities (Water, Sewer & Gas)
    Direct Line: 250.491.6167
    Email:utilities@bigwhite.com

    Elevation Village Spa
    Direct Line: 250.491.7799
    Toll Free: 1.877.491.7799

    Kajen Designs - Publisher
    Phone: 250.491.0322

    Mountain Massage
    Phone: 250.470.1086

    Reginal District of Kootenay Boundary
    Phone: 250.368.0231
    Website: www.rbkb.com

    Serwa Bulldozing
    Phone: 250.861.0675

     

    Shopping


    Dizzy's
    Phone: 250.491.6142

    Mountainside
    Phone: 250.491.6127

    Altitude
    Phone: 250.491.6133

    The Rider
    Phone: 250.491.6126

    Mountain Gear Specialist
    In the Whitefoot Lodge

     

    Transportation

    Big White Shuttle
    Toll Free: 1.800.663.2772

    Budget Car & Truck Rentals
    Toll Free: 1.888.368.7368

    Kelowna Airport
    Website: ylw.kelowna.ca

    Kelowna Cabs
    Toll Free: 1.800.375.9848
    Website: www.kelownacabs.com

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