Feedback & Contact Us
- Big White Ski Resort Feedback
Your feedback is important to us and will help improve our ability to serve you better. Please do not include any sensitive information in your feedback, such as social security numbers, credit card details, or health records. This form is not intended for confidential or sensitive data. - General Inquiries
General Inquiries
On Mountain:
Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Phone: 250.765.3101
Fax: 250.491.6122
Email: bigwhite@bigwhite.comKelowna Head Office
Office Hours:
Downtown office
8:00am - 4:30pm Mon - Fri
(closed 12:00pm - 12:30pm FOR LUNCH)
Estore is open 24hrsAddress:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9Phone: 250.491.6262 Toll Free: 1.888.663.6882
Fax: 250.491.6158
Email: tickets@bigwhite.com - Department Listings
Activity and Event Information
Phone: 250.491.6111
Fax: 250.491.6122
Email: resortservices@bigwhite.comAddress:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Central Reservations and Bookings
Nicki Bennendyk, Director of Central Reservations Sales
Lori Garrett, Director of Central Reservations OperationsToll Free: 1.800.663.2772
Direct Line: 250.765.8888
Fax: 250.491.6164
Email: cenres@bigwhite.comAddress:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Donations and Charitable Contributions
Michael J. Ballingall, Sr. Vice President, Sales & Marketing
Phone: 250.491.6150
Fax: 250.491.6157
Email: mballingall@bigwhite.comAddress:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9
Equipment Rentals
Rentals Manager
Phone: 250.765.3101
Fax: 250.491.6122
Email: rentals@bigwhite.comAddress:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Groups Department
Big White Groups Department
Toll Free: 1.800.663.2772
Direct Line: 250.491.6174
Fax: 250.491.6164
Email: groups@bigwhite.comAddress:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Resort Services
Bethan Wetheral, Director of Resort Services & Events
Direct Line: 250.491.6111
Fax: 250.491.6122
Email: resortservices@bigwhite.com
Human Resources and Employment
Phone: 250.765.3101
Fax: 250.491.6122
Email: hr@bigwhite.comAddress:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Media & Advertising
Michael J. Ballingall, Sr. Vice President, Sales & Marketing
Phone: 250.491.6150
Fax: 250.491.6157
Email: mballingall@bigwhite.comAddress:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9Ski and Snowboard School
Toll Free: 1.866.491.9040
Direct Line: 250.491.6101
Fax: 250.491.6122
Email: skischool@bigwhite.comAddress:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3
Main Office On Mountain:
Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3Phone: 250.765.3101
Fax: 250.491.6122
Email: bigwhite@bigwhite.comKelowna Head Office
Office Hours:
Monday - Friday: 8:00am - 4:30pmAddress:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9Phone: 250.491.6262 Toll Free: 1.888.663.6882
Fax: 250.491.6158
Email: tickets@bigwhite.com - Directory
Activities
Big White Ski Resort
Phone: 250.765.3101Big White Concierge Desk
Phone: 250.491.6111Big White Ski School
Phone: 250.491.6101Big White Racers & Rio Tinto Alcan Nancy Green Ski League
Phone: 250.764.2305Powder Hounds Adaptive Ski Club
Phone: 250.861.3302
Groceries and Delivery
Vacation Food Service
Phone: 1.778.363.1870
Email: info@vacationfoods.com
Website: www.vacationfoods.comProperty Management
Commissionaires - HOUSEWATCH
Phone: 1.877.322.6777
Website: www.commissionaires.bc.ca/housewatchMaintenance and Building
Big White Electrical Ltd
Phone: 250.765.0505Big White Spa Services Ltd
Hot Tub Sales, Service and Repairs
Phone: 250.491.2181Dave Davidson - Locksmith & Electrician
Phone: 250.470.3549Mountain Woodworks Ltd
Phone: 250.808.0855Sunshine Maintenance
Phone: 250.317.2117
Alternate: 250.808.7756
Service Providers
Big White Fire Department
Phone: 250.765.3090
Big White Community Policing
Phone: 250.765.3549
Big White Community School
Direct Line: 250.491.5851
Alternate: 250.442.8258(SD 51)Big White Utilities (Water, Sewer & Gas)
Direct Line: 250.491.6167
Email:utilities@bigwhite.comMountain Massage
Phone: 250.470.1086
Reginal District of Kootenay Boundary
Phone: 250.368.0231
Website: www.rbkb.com
Serwa Bulldozing
Phone: 250.861.0675
Shopping
Dizzy's
Phone: 250.491.6142Mountainside
Phone: 250.491.6127Altitude
Phone: 250.491.6133The Rider
Phone: 250.491.6126
Transportation
Big White Shuttle
Toll Free: 1.800.663.2772Budget Car & Truck Rentals
Toll Free: 1.888.368.7368Kelowna Airport
Website: ylw.kelowna.ca