Feedback & Contact Us

General Inquiries

On Mountain:

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Phone: 250.765.3101
Fax:     250.491.6122
Email: bigwhite@bigwhite.com

Kelowna Head Office

Office Hours:

Downtown office
8:00am - 4:30pm Mon - Fri
(closed 12:00pm - 12:30pm for lunch)

Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Phone: 250.491.6262  Toll Free: 1.888.663.6882
Fax:     250.491.6158 
Email: tickets@bigwhite.com

Activity and Event Information

Phone: 250.491.6111
Fax:     250.491.6122
Email: resortservices@bigwhite.com

Address: 
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Central Reservations and Bookings

Nicki Bennendyk, Director of Central Reservations Sales
Lori Garrett, Director of Central Reservations Operations

Toll Free: 1.800.663.2772
Direct Line: 250.765.8888
Fax:           250.491.6164
Email: cenres@bigwhite.com

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Donations and Charitable Contributions

Michael J. Ballingall, Sr. Vice President, Sales & Marketing

Phone: 250.491.6150 
Fax:     250.491.6157
Email: mballingall@bigwhite.com

Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Equipment Rentals

Rentals Manager 

Phone: 250.765.3101
Fax:     250.491.6122
Email: rentals@bigwhite.com

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Groups Department

Big White Groups Department 

Toll Free: 1.800.663.2772
Direct Line: 250.491.6174
Fax:           250.491.6164
Email: groups@bigwhite.com

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Resort Services

Bethan Wetheral, Manager, Guest Services and Events

Direct Line: 250.491.6111
Fax:          250.491.6122
Email: resortservices@bigwhite.com

Human Resources and Employment

Phone: 250.765.3101
Fax:     250.491.6122
Email: hr@bigwhite.com

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Media & Advertising

Michael J. Ballingall, Sr. Vice President, Sales & Marketing

Phone: 250.491.6150 
Fax:     250.491.6157
Email: mballingall@bigwhite.com

Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Ski and Snowboard School

Toll Free: 1.866.491.9040
Direct Line: 250.491.6101
Fax:           250.491.6122
Email: skischool@bigwhite.com

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Main Office On Mountain:

Address:
5315 Big White Road
Kelowna, BC
Canada V1P 1P3

Phone: 250.765.3101
Fax:     250.491.6122
Email: bigwhite@bigwhite.com

Kelowna Head Office

Office Hours:
Monday - Friday:  8:00am - 4:30pm

Address:
1894 Ambrosi Road
Kelowna, BC
Canada V1Y 4R9

Phone: 250.491.6262  Toll Free: 1.888.663.6882
Fax:     250.491.6158 
Email: tickets@bigwhite.com