What You Need to Know: A Quick Guide for Passholders Before the Early Bird Deadline – October 19
This guide will walk you through what to expect, how to avoid last-minute stress, and the simplest ways to get your pass in hand before prices go up.
Skip the Line — Buy Online
The fastest, easiest way to get your pass is online. No lineups. No paperwork. No waiting. Just a few clicks and you're set.
Online benefits:
- Available 24/7 — buy any time
- Lock in your pass for just $75 down with the payment plan
- Upload your pass photo online
- Reload your pass and head straight to the lift — no office visit needed
Important: Online purchases require a credit card or gift card. No debit or cash accepted.
Purchase your pass here.
If You’re Buying In Person, Read This First
In-person purchasing is available, but there are important limitations to know — especially during the final week.
Key info:
- No pass printing from October 14–19 — only payments and processing
- Paper waivers are required for all in-person purchases or reloads
- Adults must be present to sign waivers
- All payment types accepted in person, including cash, debit, credit, and gift cards
Ambrosi Office Hours:
- October 6–10: 8 AM – 6 PM
- October 11–13: Closed for Thanksgiving
- October 14–19: 8 AM – 8 PM
Expect longer wait times as the deadline approaches. If you must visit in person, come early and be prepared.
Next Step: Get Shred Ready Before Opening Day
Opening Day is November 27 (or earlier), and things go smoother for everyone when passes are picked up in advance — especially for Kelowna-based passholders.
If you’re a first-timer, a student, or a returning passholder with an old card or missing waiver, picking up early is essential.
Confirm your pass is active before Opening Day – Check now.
Get all the details for Opening Day here.
November 8 & 9: Pass Pick-Up Event at Prospera Place
This is your best chance to grab your pass early and avoid the crush of Opening Day.
Event highlights:
- Door prizes and giveaways
- Activities for kids
- Streamlined pass printing and waiver process
Get your pass, get set for the season, and enjoy a stress-free start. Find more event details here.
Special Reminders for Students and Waiver Holdouts
Students must upload valid documentation before passes can be activated. If you’re missing a signed waiver, you’ll receive a direct email reminder. Get it done early to avoid delays or issues at the hill.
Check your pass and waiver status online here.
Bottom Line: Don’t Miss the Deadline
Early Bird pricing ends October 19. Every year, hundreds of passholders wait until the final days and run into avoidable issues.
This year, skip the stress. Know the process. Get your pass. Get ready to ride.
If you have any questions, please contact the Ticket Office: 250.762.8888, toll-free: 1.800.663.2772 or email bookdirect@bigwhite.com.