Winter Hours of Operation
Current Building Hours | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 7:00am - 5:00pm | 7:00am – 8:30pm |
Happy Valley Day Lodge | 8:00am - 8:30pm 8:00am - 4:30pm Apr 14 |
8:00am - 8:30pm 8:00am - 3:00pm Mar 30 closed Apr 5,6 8:00am - 5:00pm Apr 10 |
Ridge Day Lodge | 8:00am - 4:00pm | 8:00am - 4:00pm |
Gem Lake Day Lodge | 8:00am - 4:00pm | 8:00am - 4:00pm |
Black Forest Day Lodge | 8:00am - 4:00pm | 8:00am - 4:00pm |
Services | Sunday & Monday | Tuesday - Saturday |
Concierge Desk | 8:00am - 5:00pm | 8:00am – 5:00pm |
Ski School Desk | 8:00am - 4:30pm | 8:00am - 4:30pm Tues - Fri 8:00am - 8:00pm Sat |
Lara's Gondola (free access) | 7:45am - 9:00pm | 7:45am - 9:00pm |
On-Mountain Shuttle (free access) | 7:00am - 9:00pm | 7:00am - 9:00pm |
Night Skiing last night March 30 | Sunday & Monday | Tuesday - Saturday |
Bullet Express & Plaza Chair | No night skiing | 3:30pm - 8:00pm |
TELUS Park | No night skiing | 3:30pm - 8:00pm Friday - Saturday only |
Rentals | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 8:00am - 8:00pm 8:00am - 4:30pm |
8:00am - 8:00pm |
Next Day Rental Pick Up | 2:30pm - 4:00pm | 2:30pm - 7:30pm during night skiing |
Happy Valley Skate Rentals (ice permitting) |
closed | closed |
Repairs | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 8:30am - 4:30pm | 8:30am - 4:30pm |
Retail | Sunday & Monday | Tuesday - Saturday |
Dizzy’s Ski Shop | 9:00am - 5:00pm | 9:00am - 5:00pm |
Mountainside | 8:30am - 5:00pm | 8:30am - 7:00pm |
Altitude | 8:30am - 4:00pm | 8:30am - 8:00pm |
The Rider | 8:30am - 5:00pm | 8:30am - 7:00pm |
Ticket Offices | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | 8:00am - 4:00pm | 8:00am - 8:00pm |
Pick Up Boxes available around the resort | Located at various day lodges, full list here | |
Food Outlets | Sunday & Monday | Tuesday - Saturday |
Alpine Burger Co. - Happy Valley | 11:00am - 8:00pm 11:00am - 4:30pm Apr 14 |
11:00am - 8:00pm 11:00am - 3:00pm Mar 30 closed Apr 5,6 11:00am - 5:00pm Apr 10 |
Alpine Express. - Happy Valley | 8:00am - 8:00pm 8:00am - 4:30pm Apr 14 |
8:00am - 8:00pm 8:00am - 3:00pm Mar 30 closed Apr 5,6 8:00am - 5:00pm Apr 10 |
Spuds - Ridge Day Lodge | 8:00am - 4:00pm | 8:00am - 4:00pm |
Clocktower Coffee Co. | 7:00am - 5:00pm | 7:00am - 5:00pm |
Black Forest Day Lodge | 8:00am - 4:00pm | 8:00am - 4:00pm |
Gem Lake Warming Hut | 8:00am - 4:00pm | 8:00am - 4:00pm |
The Woods Concession | 11:00am- 4:00pm | 11:00am- 4:00pm |
The Woods Restaurant | 11:00am - 8:45pm last seating daily 11:00am - 3:00pm April 14 |
11:00am - 8:45pm last seating daily 11:00am - 3:00pm April 9, 10 |
Outdoor Resort Washrooms | Sunday & Monday | Tuesday - Saturday |
Black Forest | open | open |
Happy Valley | open | open |
Gem Lake | open | open |
Kelowna Head Office | Regular Hours | |
1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (Closed 12:00pm - 12:30pm FOR LUNCH) |
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>