Winter Hours of Operation
Kelowna Head Office | Regular Hours | October Extended Hours |
1894 Ambrosi Road Kelowna, BC Estore is open 24hrs |
8:00am - 4:30pm Mon - Fri (Closed 12:00pm - 12:30pm FOR LUNCH) |
Oct 7-11: 8am to 6pm (phones 8-4:30) Oct 14: closed for Thanksgiving Oct 15-20: 8am to 8pm (phones 8-7:30) |
Current Building Hours | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | closed | opening day November 28, 2024 |
Happy Valley Day Lodge | closed | opening day November 28, 2024 |
Ridge Day Lodge | closed | opening day November 28, 2024 |
Gem Lake Day Lodge | closed | closed |
Black Forest Day Lodge | closed | closed |
Services | Sunday & Monday | Tuesday - Saturday |
Concierge Desk | closed | opening day November 28, 2024 |
Ski School Desk | closed | opening day November 28, 2024 |
Lara's Gondola (free access) | closed | opening day November 28, 2024 |
On-Mountain Shuttle (free access) | closed | opening day November 28, 2024 |
Night Skiing now closed | Sunday & Monday | Tuesday - Saturday |
Bullet Express & Plaza Chair | closed | opening day December 20, 2024 |
TELUS Park | closed | opening day December 20, 2024 |
Rentals | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | closed | opening day November 28, 2024 |
Next Day Rental Pick Up | closed | opening day November 28, 2024 |
Happy Valley Skate Rentals (ice permitting) |
closed | opening day November 28, 2024 |
Repairs | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | closed | opening day November 28, 2024 |
Retail | Sunday & Monday | Tuesday - Saturday |
Dizzy’s Ski Shop | closed | opening day November 28, 2024 |
Mountainside | closed | opening day November 28, 2024 |
Altitude | closed | opening day November 28, 2024 |
The Rider | closed | opening day November 28, 2024 |
Ticket Offices | Sunday & Monday | Tuesday - Saturday |
Village Centre Mall | closed | opening day November 28, 2024 |
Pick Up Boxes available around the resort | Located at various day lodges, full list here | |
Food Outlets | Sunday & Monday | Tuesday - Saturday |
Alpine Burger Co. - Happy Valley | closed | opening day November 28, 2024 |
Alpine Express. - Happy Valley | closed | opening day November 28, 2024 |
Spuds - Ridge Day Lodge | closed | opening day November 28, 2024 |
Clocktower Coffee Co. | closed | opening day November 28, 2024 |
Black Forest Day Lodge | closed | closed |
Gem Lake Warming Hut | closed | closed |
The Woods Concession | closed | opening day November 28, 2024 |
The Woods Restaurant | closed | opening day November 28, 2024 |
Outdoor Resort Washrooms | Sunday & Monday | Tuesday - Saturday |
Black Forest | closed | closed |
Happy Valley | closed | opening day November 28, 2024 |
Gem Lake | closed | closed |
Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>