Winter Hours of Operation


Kelowna Head Office Regular Hours October Extended Hours
1894 Ambrosi Road Kelowna, BC
Estore is open 24hrs
8:00am - 4:30pm Mon - Fri
(Closed 12:00pm - 12:30pm FOR LUNCH)
Oct 7-11: 8am to 6pm (phones 8-4:30)
Oct 14: closed for Thanksgiving
Oct 15-20: 8am to 8pm (phones 8-7:30)
 
Current Building Hours Sunday & Monday Tuesday - Saturday
Village Centre Mall closed opening day November 28, 2024
Happy Valley Day Lodge closed opening day November 28, 2024
Ridge Day Lodge closed opening day November 28, 2024
Gem Lake Day Lodge closed closed
Black Forest Day Lodge  closed closed
     
Services Sunday & Monday Tuesday - Saturday
Concierge Desk closed opening day November 28, 2024
Ski School Desk closed opening day November 28, 2024
Lara's Gondola (free access) closed opening day November 28, 2024
On-Mountain Shuttle (free access) closed opening day November 28, 2024
 
Night Skiing now closed Sunday & Monday Tuesday - Saturday
Bullet Express & Plaza Chair closed opening day December 20, 2024
TELUS Park closed opening day December 20, 2024
 
Rentals Sunday & Monday Tuesday - Saturday
Village Centre Mall closed opening day November 28, 2024
Next Day Rental Pick Up  closed opening day November 28, 2024
Happy Valley Skate Rentals
(ice permitting)
closed opening day November 28, 2024
 
Repairs Sunday & Monday Tuesday - Saturday
Village Centre Mall closed opening day November 28, 2024
 
Retail Sunday & Monday Tuesday - Saturday
Dizzy’s Ski Shop closed opening day November 28, 2024
Mountainside closed opening day November 28, 2024
Altitude closed opening day November 28, 2024
The Rider closed opening day November 28, 2024
 
Ticket Offices Sunday & Monday Tuesday - Saturday
Village Centre Mall closed opening day November 28, 2024
Pick Up Boxes available around the resort Located at various day lodges, full list here
 
Food Outlets Sunday & Monday Tuesday - Saturday
Alpine Burger Co. - Happy Valley closed opening day November 28, 2024
Alpine Express. - Happy Valley closed opening day November 28, 2024
Spuds - Ridge Day Lodge closed opening day November 28, 2024
Clocktower Coffee Co. closed opening day November 28, 2024
Black Forest Day Lodge closed closed
Gem Lake Warming Hut closed closed
The Woods Concession  closed opening day November 28, 2024
The Woods Restaurant  closed opening day November 28, 2024
 
Outdoor Resort Washrooms Sunday & Monday Tuesday - Saturday
Black Forest closed closed
Happy Valley closed opening day November 28, 2024
Gem Lake closed closed

 

 

 

 

 

 

Smoke Free Big White

Smoking of any kind (including tobacco, marijuana, e-cigarettes and vaporizers) is strictly prohibited anywhere on Big White Ski Resort property outside of designated smoking areas. Applies to summer and winter seasons. Mountain Safety Info >>

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